User Guide / Troubleshooting
If you’re experiencing issues with emails not being sent, the root cause could be you are exceeding your email quote for system emails and need to connect your SMTP mail server.
Email Inbox
Check your spam and trash folders if emails appear in the log but not in your inbox. Try searching specific words to ensure the emails aren’t being filtered. The problem may be with your hosting provider if emails are not in your inbox. You’ll need to reach out to their customer service for help.